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Seeking the unseen from anyone but Allah is a serious warning.
Islam draws a hard line between authentic ruqyah and consulting fortune-tellers, soothsayers, astrologers, or anyone claiming to know the unseen (ghayb) or to lift a spiritual affliction through non-Islamic means. The Prophet ﷺ warned: 'Whoever visits a fortune-teller (arraf) and asks him about anything, his prayer will not be accepted for forty nights' (Sahih Muslim 2230) — a severe warning against even testing such claims out of curiosity.
If a person also believes the fortune-teller's claims about the unseen, scholars treat this as a matter of disbelief, since only Allah has knowledge of the unseen (Qur'an 27:65). Whatever difficulty prompts someone to consider such a person, the correct response in this guide's teaching is always to turn to authentic ruqyah, du'a, and trusted medical or scholarly help — never to those who claim hidden knowledge.

Hadith

Sahih Muslim · 2230
Sahih
Whoever visits a fortune-teller (arraf) and asks him about anything, his prayer will not be accepted for forty nights.

Practical steps

1
Never consult fortune-tellers, astrologers, or those who claim knowledge of the unseen.
Ruqyah is a spiritual practice, not a medical treatment. It does not replace seeing a qualified doctor, nor the five daily prayers. For serious or persistent affliction, consult both a scholar and a medical professional.